Customer Service Associate

You will comprehend, analyze, and resolve customer inquiries in the first contact by giving them excellent attention and the right answers to their needs. Empathy, follow-through, and good communication skills are a must.  

Why TP?

With a presence in 91 countries, did you know that we are the industry leader? Great Place To Work® has certified us as one of the best companies to work in Nicaragua and the world. We don’t stop innovating, and we always go beyond.

Are you ready to work with the TOP Team?

• This is what you’ll do as a Customer Service Associate:

  - Respond to all customer inquiries.

  - Provide excellent customer service through active listening.

  - Work with confidential customer information while treating it sensitively.

  - Aim to resolve issues on the first contact by being proactive, patient, empathetic, and understanding.

  - Maintain a continuous working knowledge of the products, services, and promotions offered by the client.

This is what you need to be a part of the TOP Team:

- High school diploma or certificate.

- An intermediate or advanced English level.

- Good communication and critical thinking skills, attention to detail, and empathy.

Enjoy:

- A Job Opening that lets you always work from the comfort of your home.

- Being at ease, as we’ll give you all the equipment you need.

- An internet Bonus.

- The opportunity to connect with the biggest brands worldwide.

Connect with other cultures and be part of the world's largest interactions team.