Teleperformance

Interpreter (English 90%)

Job Locations NI-Managua-Managua
Requisition Post Information* : Posted Date hace 1 año(5/3/2023 3:50 PM)
ID del Requerimiento
2023-35743
Categoría
Servicio al cliente/Soporte
Country
Nicaragua

Resumen

Why TP?

With a presence in 91 countries, we are the industry leader! Great Place To Work® has certified us as one of the best companies to work in Nicaragua and the world. We don’t stop innovating, and we always go beyond.

Are you ready to work with the best?

Responsabilidades

What you’ll do as an Interpreter:

  • Attend and respond to requests for consecutive interpretation between two different languages (may be performed over the phone, via video call, or any other real-time communication channel).
  • Follow the established criteria to contribute to the client’s satisfaction.
  • Perform faithful and accurate interpretation of the information given in both languages.
  • Record all interactions in the tools and/or applications used in the operation to typify the client and their specific cases.
  • Comply with performance indicators or parameters defined by the client.
  • Perform escalations that require special attention from your immediate boss.
  • Comply with corporate confidentiality policies and the proper handling of the customer’s information.
  • Participate in the continuous training programs established by the company to assure good performance.
  • Properly use the assigned tools when working.

Requisitos

Who are you?

  • A responsible person, who likes helping others, and knows how to solve situations in the most positive way.
  • Without any previous experience, but with a proactive and confident attitude and an advanced English level.

Enjoy:

  • Performance Bonus of 25%. 🤩
  • USD 600 salary. 💸 -A 42-hour shift.
  • USD 515 salary. 💸 -A 36-hour shift.
  • Internet Bonus.
  • Work always from home. 🏠
  • We give you the equipment.
  • Supplemental health plan.

Opciones

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