Teleperformance

Tech Support Associate -Advanced English [Work At Home]

Job Locations PE-Lima
Requisition Post Information* : Posted Date hace 5 meses(11/17/2023 1:19 PM)
ID del Requerimiento
2023-43675
Categoría
Servicio al cliente/Soporte
Country
Peru

Resumen

Why TP?

 

We are the industry leader with presence in 95 countries! Great Place to Work has ranked us as one of the best companies in the country and the world. We don’t stop innovating, and we always go beyond. 

 

Are you ready to work with the best?

Responsabilidades

What you’ll do as a Customer Service Asscociate: 

 

-Respond to all customer inquiries.  

-Provide excellent tech support by being a good listener.  

-Work with confidential tech support while treating it sensitively.  

-Aim to resolve issues on the first interaction by being proactive, patient, and understanding.  

-Keep a constant working knowledge of our client’s products, services, and promotions.  

-Document and update records in the required systems.  

Requisitos

Who are you? 

-A high school graduate (must have a diploma or certificate). 

-Someone with an intermediate/advanced English level and excellent communication skills.

-A person who is polite and empathic at the same time. Someone who can put themselves in somebody else's shoes to understand their feelings or thoughts. 

-Someone who knows how to solve problems most positively. 

-Someone who sees the big picture but also the tiny details. 

-A person with +3 months of experience in Customer Service.

 

Enjoy: 

  • Renewable 6-month contract. 
  • Available to work from home.
  • Paid training from day one.
  • Salary of S/.1,750 + 15% Variable + internet bonus.
  • Uncapped sales commisions (The more you sell the more you get, NO LIMITS)
  • Available schedules from Monday to Sunday between 12pm to 11pm (48 hours per week / 2 days off). 🗓️

     

    Be part of a multinational company dedicated to the BPO field and start your professional development #LikeaPro 

Opciones

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