Teleperformance

Customer Service & Sales| Intermediate-Advanced English [On site Miraflores]

Job Locations PE-Lima
Requisition Post Information* : Posted Date hace 11 meses(4/26/2024 5:58 PM)
ID del Requerimiento
2024-46347
Categoría
Servicio al cliente/Soporte
Country
Peru

Resumen

Why TP?

 

Become part of a global leader with an impressive presence in 95 countries! We are proud to be recognized by Great Place to Work as one of the best companies, both nationally and internationally. Innovation is in our DNA: we are always one step ahead, breaking barriers and setting new standards.

 

Are you ready to boost your career with a company that truly values your potential? We offer endless opportunities for personal and professional growth, where you can build your future, challenge yourself, and be part of something extraordinary. Join us and be part of a top team that is shaping the future of the industry, today and beyond.

Responsabilidades

Your Role:

  • Demonstrate accurate and professional customer service on time.
  • Maintain a professional attitude and represent the company in a positive way.
  • Demonstrate proper knowledge and use of the department's resources, policies and procedures.
  • Maintain acceptable interaction times by call and email, while remaining friendly and informative.
  • Maintain productivity and quality standards.
  • Actively seek solutions and identify trends for the right staff, including possible solutions or suggestions.
  • Demonstrate the appropriate sense of urgency for customer responses.
  • Retain customers and apply sales by offering them greater benefits and plans to continue in the company

Requisitos

Ho are you:

  • Being over 18 years old (Must have a valid DNI or C.E)
  • High school graduate (Must present diploma or certificate)
  • At least 3 months customer service experience or sales.
  • English Level: Intermediate-Advanced
  • Available to work in our site of Miraflores.

Enjoy:

  • Renewable 6 month contract.
  • Paid training from day one
  • Salary: S/.2240 + 30% variable bonus
  • Shifts range: 07:00 am - 7:00 pm
  • Work from Monday to Sunday, 48 hours per week with 2 days off.

Be part of a multinational company dedicated to the BPO field and certified as Great Place To Work 2024, and start your professional development #LikeaPro

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