Why TP?

We are the industry leader with presence in 95 countries! Great Place to Work has ranked us as one of the best companies in the country and the world. We don’t stop innovating, and we always go beyond. 

Are you ready to work with the best?

What you’ll do as a Customer Service Representative? 

• Handle and carefully respond to all inbound and outbound customer inquiries.
• Provide excellent customer service through active listening.
• Work with confidential customer information and treat it sensitively.
• Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding.
• Maintain a continual working knowledge of our client’s products, services, and promotions.
• Accurately document and update records in required systems.

This is what you need to be a part of the TOP Team:

• An Intermediate English level (B2)
• To live in Lima.
• Laser-focused and detail oriented under pressure.
• A critical thinker with the ability to make independent decisions.
• Trustworthy and possess a high level of discretion with confidential matters.

Enjoy: 

• Renewable 6-month contract. 
• Available to work from home.
• Paid training from day one.
• Competitive salaries in line with the market
• Occupational doctor for employees and their family members.
• Corporate discounts for employees and immediate family members (universities, restaurants, hotels, etc.)
• 24/7 virtual psychological counseling.

Be part of a multinational company dedicated to the BPO field and start your professional development #LikeaPro