Teleperformance

Hospitality Customer Expert

Job Locations PE-Lima
Requisition Post Information* : Posted Date hace 4 meses(3/7/2025 9:39 PM)
ID del Requerimiento
2025-61659
Categoría
Otros
Country
Peru

Resumen

You’re the Player We’re Missing on This TOP Team! 

We're looking for a Hospitality Customer Expert. You will be responsible for responding to user inquiries and providing service by attentively addressing their questions regarding reservations and services. You will handle sensitive information to resolve issues on first contact, while staying informed about our client's products and services to identify possible cross-selling opportunities.

Responsabilidades

Who You Are: 

  • You keep every customer engaged with a direct and friendly touch. 
  • You help customers find the perfect solution to their needs with ease and expertise. 
  • You handle sensitive customer data with utmost care and confidentiality. 

Requisitos

The TOP Team Is All About: 

  • Using your intermediate to advanced English proficiency to communicate effectively and grow in a global environment. 
  • Approaching every challenge with a positive attitude and deliver smart, efficient solutions. 
  • Being proactive, responsible, empathetic, and confident, always one step ahead. 
  • Listening closely, capturing every detail to ensure nothing slips through the cracks. 

 

Let’s Talk About Benefits: 

  • Earn up to 15% performance bonus* because your effort deserves real rewards. 
  • Enjoy receiving a meal card to satisfy your needs. 
  • Obtain a long-term contract from the 7th month, because stability and peace of mind are part of the TOP Team vibe. 
  • Get consistent pay with full coverage and benefits. We’ve got your back. 
  • Enjoy exclusive brand discounts and all the cool perks of being part of our crew.
  • Terms and conditions apply.  

 

This Is What Sets Us Apart: 

We are the expert team in digital business services, with a presence in 100 countries and providing services in 170. We connect the world and its diverse cultures in +300 languages and dialects. Certified by Great Place To Work® as one of the best workplaces in the country and the world, we continue to lead the way in innovation, always going beyond. 

At TP, we champion diversity, equity, and inclusion in every connection. We value the unique perspectives and identities of our clients and team members and foster an inclusive culture where all voices are heard, valued, and respected. Our commitment to diversity strengthens our connections, drives meaningful impact, and builds a more equitable world. 

Make a difference with the TOP Team! 

 
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