Why TP?

Become part of a global leader with an impressive presence in 95 countries! We’re proud to be ranked by Great Place to Work as one of the top companies, both nationally and internationally. Innovation is at our core, and we’re always ahead of the curve, breaking barriers and setting new standards.

Are you ready to elevate your career with a company that truly values your potential? We offer endless opportunities for personal and professional growth, where you can build your future, challenge yourself, and become part of something extraordinary. Join us and be part of a top team that’s shaping the future of the industry—today and beyond.

Your Role:

• Become a point of contact for some customer inquiries via e-mail/ phone/ live chat, and represent the company in a polite, professional, and courteous manner. 
  
• Work in coordination with other teams to achieve assigned objectives, as well as escalate system anomalies and individual issues faced by clients. 
  
• Act as a lobby host within provided guidelines; adopt a customer-centric attitude and ensure that our clients’ experience improves with every interaction. 
  
• Aim to resolve issues on the first interaction by being proactive, patient, and understanding.  

Who Are You?

• Fluent in English, Advanced-Intermediate level, confident in both written and spoken communication.
• Ready for a Dynamic Environment, Available to work in Miraflores, Lima, in a fast-paced, impactful role.
• Strong Communication Skills, Excellent interpersonal abilities, building rapport easily in collaborative settings.
• Empathetic & Solution-Oriented, Focused on finding positive solutions with empathy and respect.
• Multitasker, Skilled in customer service, troubleshooting, and tech support for seamless customer experiences.
• Industry Knowledge, Passionate about or knowledgeable in online gambling and/or sports.
  
  

Enjoy:

• 6-Month Renewable Contract: Secure your future with the opportunity to extend and grow within the company.
• Paid Training from Day One: Get fully prepared and feel confident from the start with comprehensive paid training.
• Competitive Salary: Receive a base salary of S/. 1850, plus a S/. 260 food card bonus to enhance your earnings.
• Flexible Shifts: Work a 48-hour week with morning, afternoon, and night shifts (Monday to Saturday, with Sundays off), giving you work-life balance and variety.
• Employee Perks: Enjoy corporate discounts for you and your immediate family members.